Color Your World

Introducing POP—the newest breakthrough in VRS, made just for you to make sure you never miss a call!

POP is a fully customizable LED lightbulb, capable of producing millions of colors.

When someone calls your Purple number, Purple sends a signal to your POP to flash so you know you have a call.

Set your own mood by choosing your preferred color as a room light. You can also pick a separate call notification color so that you know the call is just for you.

The best part is, full control is at your fingertips with the POP management tool built right into your P3 mobile app.


Apply for your own POP light as part of the Purple Complete Package.


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APPLY NOW

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Apply for your own POP light as part of the Purple Complete Package.


____________________

APPLY NOW

Frequently Asked Questions - POP

POP will work with any type of lamp. If the lamp has a dimmer, it will still work, but the dimmer needs to be set for maximum or else it will not work properly. We advise you to use a non-dimmer lamp and switch.

POP can be screwed in any lamp socket that has not been revised or tampered with. You can screw it into a standing lamp, table lamp, desk lamp or even ceiling lights, but remember the switch needs to be remained on at all times.

POP connects to the 2.4GHz band of Wi-Fi, not 5GHz. If you have more than one available network on your router, this could mean you are connected to 5GHz and need to try your other network. All Wi-Fi routers have a 2.4 GHz band, so if you only have one network you will be on the right one to get started.

  • Download the LIFX app on your Android / iOS mobile device or on your Windows 10 system
    The LIFX app is only for setup purposes. It will not control your POP.

    LIFX for Android LIFX for iOS ­  LIFX for Windows 10

  • Follow the steps inside the app to register your LIFX app.
  • Screw the POP into a lamp socket (see FAQ #1 & FAQ #2 above) and turn it on.
  • Go to your device’s Wi-Fi Settings and connect to the Wi-Fi network named LIFX Color 1000 XXXX.
  • Go to the LIFX app and connect your POP to your default Wi-Fi network (SSID and password required)
  • Perform a test call to your Purple VP number to confirm successful setup.
    You will know it works when you see your chosen POP color flashing!
REMINDER: The LIFX app is only used for setting up your POP. The LIFX app will not control your POP.
  • You may want to check if your lamp has been turned off or unplugged. If they are, you simply can turn on the lamp and make a test call to confirm your POP works.
  • If your lamp is still on, please turn it off then back on and make a test call. If your POP still does not work, please go to Tip & Troubleshooting.
  • Did you try the steps in FAQ #5? If not, please go back and follow the instructions there.
    If you have tried all the steps in FAQ #5, please continue.
  • If your POP is showing red, this means it may be disconnected from the network. What do I do from here?The first step is to power cycle everything (turn on/off) your router to see if it's running. If it's not running, here are some possible causes:
    Some possible reasons include:
    - you may have moved the lamp with your POP too far from the Wi-Fi modem/router
    - your internet connection may have gone out
    - your Wi-Fi modem/router is not working or does not have power

You should reset your POP only if your modem/router has been upgraded or your default Wi-Fi network’s ssid/password have changed. Starting with the POP turned on, turn it off/on five (5) times. Wait a few seconds (up to 10 seconds) until you see POP changing color from red to pink. Turn the POP off/on another five (5) times. You should see the POP flashing purple, yellow, green, red, blue and white, in that order. If the POP is not flashing immediately after doing the prior steps, turn the POP off/on another five (5) times. If the POP still is not flashing, that means it is still disconnected or may have another issue.

Don’t worry! Purple’s Customer Care team can be contacted at 877-885-3172 so we can help you get your POP working!

The following recommendations can help your POP light bulb/s achieve the best wireless range & network reception. The best locations for POP:


- Place your POP light bulb in an open area where there are few obstructions, such as large pieces of furniture or walls. Place it away from metallic surfaces.
- Avoid placing your POP light bulb behind furniture or inside cabinets.
- Don‘t place your POP light bulb in areas surrounded by metal surfaces on three or more sides.
- Place your POP light bulb at least 25 feet (8 meters) from any microwave oven, 2.4 gGHz cordless phone, or other source of interference.

The following items can cause interference with wireless communication:


- Microwave ovens
- Direct satellite service (DSS) radio frequency leakage
- The original coaxial cable that may come with a satellite dish
- Electrical devices such as power lines, electrical railroad tracks, and power stations
- Cordless telephones that operate in the 2.4 GHz range

The farther away the interference source, the less likely it is to cause a problem.

We launched POP light in 2016 and since that time our customers have enjoyed the power of POP to notify them when they have incoming calls.

Many customers have requested to use POP light as a ‘normal’ room light. Until now that wasn’t possible.

But we want to let you know that with the recent update you can now use POP as a room light AND a notification light.

Right from your P3 or Z5 Mobile app or from the OneVp device you can choose your preferred room color and call notification color.

Want POP? Then, go ahead and sign up for Our Complete Package by visiting get.purplevrs.com/complete.

Color your world with POP.

On your mobile app select the POP icon on the lower right side. POP lights that are registered to your account will show up here as pictures.

You can turn the normal light on and off by selecting the picture. To change the color of the ‘Normal Light’ select “Change normal light setting”.

On this screen you can change the color and the brightness of the light. To change the brightness you can move the slider that says ‘Brightness’.

To change the color you can simply select one of the 5 color squares.

If you do not like those colors, then tap on “edit’ in the upper right corner. You will see a little pencil icon appear on the 5 color squares. Tap the one you want to change. Now you will see a color wheel appear. Using your finger you can select any part of that color wheel. Make your selection and then tap on save. Your new color is now applied.

You can customize all 5 squares to save your favorite colors for easy access. When you are all done, click on ‘Done’ in the upper right corner. Then click on the ‘Save’ button to apply the color that you want.

You can also set the “Flashing Light” color for incoming calls. Tap on ‘change incoming call settings’ located on the second line. There are five standard colors available for you to choose from. Select the one you want. Then, choose your brightness level. Finally, you can test the flash notification to make sure you like it. Select “Test Flash Light”.

If you are satisfied with your settings then select “save”. You are all set.

Want POP? Then, go ahead and sign up for Our Complete Package by visiting get.purplevrs.com/complete.

Color your world with POP.

You can change the ‘Normal Light’ and ‘Incoming Call’ settings from your OneVP. Go to the ‘Settings’ menu in your OneVP. You can find ‘Settings’ on the far left column.

Next, scroll to the right until you get to the POP tab. You will see an icon for each POP Light registered to your account. You can click on each picture to turn that POP Light on or off. To adjust the settings for each POP Light click on ‘POP Light Settings’ at the bottom of each POP Light icon. The settings for that POP Light will appear. At the top you can give your POP Light a custom name.

Next you see ‘Normal Light’. There are five colors to choose from. This is your color selection for using your POP as a ‘normal’ light for your room. If you prefer a different color you can click on the ‘+’ on the right. You can select the color that you want and use the sliders to adjust. The first slider sets the color that you want and the other slider controls how vivid that color will be.

The next part is the ‘Incoming Call’ settings. This is for changing the light settings for when someone calls you. When you click on it you will see five color options appear for you to pick from. Make your selection.

Go ahead and select ‘Test Flash Light’ to see what it will look like. If you like it then click on ‘Save’ and you are all set.

Want POP? Then, go ahead and sign up for Our Complete Package by visiting get.purplevrs.com/complete.

Color your world with POP.

OneVP has a ‘quick menu’ that allows you to quickly access POP features.

In the upper right corner you can see where it says ‘POP’. Click on that and the menu will appear. You can click on the icons to turn your POP lights on and off.

If you want to quickly change the color of your POP, simply click where it says ‘settings’ under the icons. You will be taken right to the color settings for your POP light.

Want POP? Then, go ahead and sign up for Our Complete Package by visiting get.purplevrs.com/complete.

When you access the settings for your POP light you may notice that the picture of the bulb looks different than your current POP light.

There is no need to be concerned. Your POP light may be an older model. Don’t worry, all of the functions and features remain the same.

Want POP? Then, go ahead and sign up for Our Complete Package by visiting get.purplevrs.com/complete.